With its ability to provide a centralized location for documents, lists, and data, SharePoint is an excellent platform for business users to create and manage workflows, track tasks, and collaborate with colleagues.
When it comes to measuring adoption of SharePoint, there are several key metrics that organizations should consider. These metrics can help identify how well SharePoint is being utilized within the organization and highlight areas that may need improvement.
Here are 10 key adoption metrics that organizations should track in SharePoint:
1. User Adoption
The most critical metric for SharePoint adoption is user adoption. This metric measures how many users are actively using SharePoint and how often they are using it. User adoption can be measured by tracking the number of users who have accessed SharePoint over a specific period and comparing that number to the total number of users in the organization. This metric can help organizations identify the percentage of users who are actively using SharePoint and how often they are accessing it
2. Page Views
Page views measure the number of times a page has been viewed by users. This metric is essential for tracking how often users are accessing content on SharePoint. By tracking page views, organizations can identify which pages are popular among users and which pages may need to be updated or removed. Additionally, page views can help identify trends in user behavior and provide insights into how users are interacting with SharePoint.
3. Active Sites
Active sites are sites that are actively being used by users. This metric measures the number of active sites in SharePoint and can help organizations identify which sites are most popular among users. By tracking active sites, organizations can also locate which sites may need to be updated or removed, as well as which sites are underutilized and need more attention.
4. Search Usage
Search usage measures how often users are using the search functionality in SharePoint. This metric helps organizations to understand how users are finding content on SharePoint and whether or not the search functionality is working effectively. By tracking search usage, organizations can identify trends in user behavior and improve the search functionality to the user experience.
5. Content Creation
Content creation measures the number of documents, lists, and other content that users are creating in SharePoint. This metric is essential for understanding how users are utilizing SharePoint and whether or not they are finding it to be an effective tool for content creation. By tracking content creation, organizations can determine which types of content are most popular among users and make an effort to support these types of content.
Collaboration measures how often users are collaborating with each other in SharePoint. This metric is important for understanding how users are utilizing SharePoint to work together on projects and tasks. By tracking collaboration, organizations can discover trends in user behavior and make adjustments to the platform to support more effective collaboration.
7. Document and List Views
Document and list views measure how often users are viewing individual documents and lists in SharePoint. This metric is important for understanding which documents and lists are most frequently accessed by users. By tracking document and list views, organizations know of the popular content and adjust views to better support user needs.
8. Time Spent on SharePoint
Time spent on SharePoint measures how long users are spending on the platform. This metric is important for understanding how engaged users are with the platform and whether or not they are finding it valuable. By tracking time spent on SharePoint, organizations can identify user behavior and support longer engagement times.
9. Mobile Usage
Mobile usage measures how often users are accessing SharePoint from their mobile devices. This metric is useful for understanding how well SharePoint is meeting the needs of users who are on-the-go. By tracking mobile usage, organizations can improve areas where the platform may need to be optimized for mobile devices.
10. Training Completion
Training completion measures how many users have completed SharePoint training or onboarding programs. This metric is valuable for recognizing how well users are being trained on the platform and whether or not they have the necessary knowledge to use it effectively. By tracking training completion, organizations can disclose areas where users may need additional training or support.
In summary, adoption metrics are essential for understanding how well SharePoint is being utilized within an organization. By tracking user adoption, page views, active sites, search usage, content creation, collaboration, document and list views, time spent on SharePoint, mobile usage, and training completion, organizations can gain insights into user behavior and adaptions the platform to improve adoption and engagement.
Infotechtion experts can help you identify your users needs and adopt to Microsoft 365. Don’t hesitate to contact us to learn more.