Discovery phase – what is it and why is it so important?

What is the discovery phase? Although it may seem obvious, many seem to be underestimating the importance of conducting a discovery phase before initiating a project. The discovery phase is often used as a pre-project, to gain an initial understanding of the situation as-is today. Creating a consensus of what the reality of the organization’s […]
Information Management – A Practical Example

Within the field of handling information in an organization, there are a myriad of different concepts, sciences, and strategies to be considered. It can be confusing to navigate through all the different, but at first glance similar sounding frameworks, strategies, models, and procedures. In this instance, I will do my best to explain the main […]
Key Performance Indicators – Why, What and How

Why do we need KPIs Key Performance Indicator is a good tool to make objectives of any project tangible and concrete, increasing likelihood of people to understand them and make actions in alliance with what´s being measured. As Peter Drucker famously said; “What gets measured gets done” Another way to increase the likelihood of employees […]
Mitigating Barriers in Adoption

Introduction There is often resistance within an organization whenever there´s talk about making changes, and this is especially true pertaining to changes in digital tools or services. That is of course understandable, as changes will disrupt employees´ routines that may have been developed over years. This type of resistance to change is one of many […]